How Can I Cancel My Subscription?
Cancelling your Profitario subscription stops future charges but keeps your plan active until the end of the billing period you have already paid for. This guide shows where to cancel and what happens afterwards.
Cancel Your Subscription
- Click your profile picture in the top right corner and choose Billing. The Subscription tab opens and shows your current plan.
The screenshot shows the Subscription page. The Cancel button sits at the bottom of the Current Plan card, next to Change Plan.
- Click Cancel. A dialog opens with two steps: Review and Feedback.
- Review what happens. The dialog shows the exact date your subscription stays active until, and what changes after that date.
- Click Continue, then choose a reason and tell us briefly what we could have done differently. Both fields are required.
- Click Submit and Cancel. A confirmation shows the date until which your plan remains active. You can close the dialog; there is nothing else to do.
What Happens After You Cancel
You keep full access until the end of the paid period. Your plan stays active until the date shown in the dialog (the end of your current billing cycle). Until then, nothing changes.
After that date, your account moves to the Free plan. Order syncing stops, dashboard and analytics access is suspended, and connected integrations are disconnected.
You will not be charged again. Your subscription is billed through Shopify, so the final charges for the current period still appear on your Shopify invoice as usual, and no new charges follow.
Your data is retained for 90 days. If you resubscribe within that time, you continue where you left off.
See Also
- How Does the Usage Charge Work?
- How to Apply a Discount Code
- How Can I Delete My Profitario Account?
Updated on: 21/07/2026
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