Billing
How Can I Cancel My Subscription?
Cancelling your Profitario subscription stops future charges but keeps your plan active until the end of the billing period you have already paid for. This guide shows where to cancel and what happens afterwards. Cancel Your Subscription Click your profile picture in the top right corner and choose Billing. The Subscription tab opens and shows your current plan. ![](https://storage.crisp.chat/users/helpdesk/website/-/5/e/f/c/5efc78d30dbaec00/account-billing-subscription_civ69o.Few readersHow Does the Usage Charge Work?
Every plan includes a monthly order allowance. When your store processes more orders than your plan includes, Profitario adds a small per-order usage charge. This article explains when the charge applies, how it is billed, and what happens when you change plans. How Usage Charges Work Usage is counted per calendar month. Counting starts on the first day of the month and ends on the last day of the month. On the first of the next month, your order count starts again at zero. There is noFew readers
How Can I Delete My Profitario Account?
You can delete your Profitario account directly from your profile settings. Deletion is permanent and removes all of your data. Step 1: Uninstall the App From Your Shopify Stores Your account can only be deleted once the Profitario app has been uninstalled from all connected Shopify stores. In your Shopify admin, go to Settings → Apps and sales channels, then remove the Profitario app from each store. Uninstalling also ends your subscription billing through Shopify. The **Delete AccouSome readersHow Can I Delete My AliExpress Orders?
You can delete imported AliExpress orders yourself, one at a time or several at once. Deleting removes the supplier order and its imported data from Profitario; it does not change anything on AliExpress or in the app you imported from. Open the AliExpress Order List In your shop, open Reports and choose Suppliers. Stay on the AliExpress tab and click Orders to open the full order list. Use the search field and filters at the top to find the orders you want to remove. DFew readersHow Can I Change My Profitario Account Email?
Your email address is used to sign in and receive notifications. You can change it in your profile settings. The change requires your current password and a confirmation from your new inbox, so your account stays protected. Change Your Email Address Click your profile picture in the top-right corner and select Settings. On the Profile tab, find the Email Address section and click Change Email. Enter your new email address and your current password. CFew readersSet a Password to Log In
When you open Profitario from your Shopify admin, Shopify signs you in automatically. That automatic sign-in does not work on your phone or in a browser tab you open yourself. To use Profitario there, set a password on your account once. After that you can log in anywhere with your email and password. || You only need this if you signed up through Shopify and have never set a password. If you already log in with an email and password, you are ready to use Profitario on mobile. Why you needFew readers